Technical support and customer service

We are here to help! Our products are designed to be as easy to use as possible and we aim at making everything as transparent as we can. However, if you need us, we will go out of our way to help - contact info below.

Technical support

Do you have techical questions about your product? Something not working? We got your back! Contact our competent technical support by phone or mail. In any case, we kindly ask you to provide the serial number of the product in question – that makes it much easier for us to help you.

Phone: +45 4578 7787 (Lasers and systems)
Phone: +45 4348 2827 (Fibers and gain modules)


For remote session support we use Teamviewer that you can download by clicking the logo below


Order handling

Questions about an open order, delivery times, payment etc.? Our order handling department is there to help! For quotes, info on prices and products, please contact our sales team.

Phone: +45 4348 3900